Our Policies

Terms & Conditions

Introduction

Welcome to Psylens by PsychologyCounsel.com. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this site or services.

Services

Psylens by PsychologyCounsel.com offers therapy sessions, counselling sessions, education & workshops, psychometric testing, individual counselling, and group counselling. The details of each service are provided on the respective service pages.

Payments

All payments made online through Psylens by PsychologyCounsel.com, are processed securely by Razorpay. We accept various forms of payment, including credit/debit cards and net banking.

Counselling Sessions

Payments for counselling sessions are non-refundable except in cases of cancellations made at least 24 hours in advance. Clients must cancel or reschedule appointments at least 24 hours before the scheduled time.

Courses and Workshops

Payments for courses, workshops, or any other events are non-refundable. Ensure you understand the course or workshop details before making a payment.

Limitation of Liability

Psylens by PsychologyCounsel.com is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the user for the service in question.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of the revised terms.

Privacy Policy

Introduction

Psylens by PsychologyCounsel.com respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your information.

Information Collection

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form, or make a payment. The information collected includes your name, email address, phone number, and payment details.

Use of Information

The information we collect from you may be used to:

  • Personalize your experience
  • Improve our website and services
  • Process transactions
  • Send periodic emails regarding your order or other products and services

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a secure payment gateway and are not stored or processed on our servers.

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

Changes to Privacy Policy

We may update our privacy policy from time to time. Changes will be posted on this page.

Refund and Cancellation Policies

Counselling Sessions

Payments for counselling sessions are non-refundable except in cases of cancellations made at least 24 hours in advance. To cancel or reschedule an appointment, please contact us at least 24 hours before your scheduled session.

Courses and Workshops

Payments for courses, workshops, or any other events are non-refundable. Please ensure you understand the course or workshop details before making a payment.

Contact Information

If you have any questions regarding these policies, please contact us at:

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